Effective Date: May 10, 2026
Last Updated: May 10, 2026

1. Introduction

AEMS (the “Platform”) is created, owned, and operated by Artisanal Collective, Inc., a Delaware, USA registered 501(c) nonprofit organization, with a principal address at:

Artisanal Collective, Inc.
5042 Wilshire Blvd, Ste. #16955
Los Angeles, CA 90036
United States

This Privacy Policy explains how Artisanal Collective, Inc. (“AEMS,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects personal information through the AEMS platform, related services, websites, mobile applications, and associated tools.

AEMS is designed to support artisans, cooperatives, cultural producers, buyers, development organizations, and ecosystem partners through storytelling, digital product passports, ethical commerce tools, and market access services.

By using AEMS, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

Depending on how you use AEMS, we may collect:

  • Full name
  • Business or cooperative name
  • Email address
  • Phone number
  • Mailing address
  • Country or region
  • Profile photo
  • Government-issued business documentation (where required)
  • Payment or payout information
  • Language preferences
  • Login credentials

B. Artisan and Product Information

To support storytelling and product traceability, we may collect:

  • Artisan biographies and stories
  • Workshop or cooperative information
  • Product descriptions
  • Production methods
  • Materials and sourcing details
  • Cultural heritage information voluntarily submitted
  • Images, videos, and media uploads
  • Sustainability or impact information
  • Product passport metadata

C. Technical and Usage Information

We may automatically collect:

  • Device information
  • Browser type
  • IP address
  • Operating system
  • Usage analytics
  • Session information
  • Referral URLs
  • Cookies and tracking technologies
  • Platform interaction data

D. AI and Generated Content Data

Where AI-supported features are used, AEMS may process:

  • User prompts
  • Generated descriptions or narratives
  • Translation inputs and outputs
  • Metadata associated with AI-assisted workflows

We strive to ensure AI-assisted tools are used responsibly and in alignment with artisan dignity and cultural respect.

3. How We Use Information

We use collected information to:

  • Operate and maintain the AEMS platform
  • Create and manage user accounts
  • Generate and display digital product passports
  • Facilitate marketplace and buyer interactions
  • Process transactions and payouts
  • Support storytelling and artisan visibility
  • Improve platform functionality and user experience
  • Provide customer support
  • Conduct analytics and research
  • Prevent fraud, abuse, or misuse
  • Comply with legal obligations
  • Support nonprofit impact measurement and reporting
  • Develop and improve AI-assisted services

We do not sell personal information.

4. Consent and User Control

Users retain control over the content and information they submit.

Where required by applicable law, we obtain consent before collecting or processing personal data.

Users may:

  • Access their account information
  • Update or correct personal data
  • Request deletion of certain information
  • Manage communication preferences
  • Withdraw consent where legally applicable

Certain information may remain retained where necessary for legal, operational, security, or archival purposes.

5. Sharing of Information

We may share information only under the following circumstances:

A. Service Providers

We may share data with trusted third-party providers who help operate:

  • Hosting infrastructure
  • Payment processing
  • Analytics services
  • Email communications
  • Cloud storage
  • Security and fraud prevention
  • AI or translation services

These providers are contractually required to protect data.

B. Marketplace and Ecosystem Participation

Information intentionally included in artisan profiles, product passports, storefronts, or public storytelling features may be visible to buyers, partners, or the public.

C. Legal Requirements

We may disclose information if required to:

  • Comply with law or legal process
  • Protect rights or safety
  • Investigate fraud or misuse
  • Enforce platform agreements

D. Organizational Changes

If AEMS undergoes restructuring, merger, or transfer of operations, user data may be transferred consistent with this Privacy Policy.

6. International Data Use

AEMS serves users globally.

By using the platform, users understand that information may be transferred to and processed in countries outside their own, including the United States.

We take reasonable measures to protect personal data in accordance with applicable privacy laws.

7. Data Retention

We retain information only as long as reasonably necessary to:

  • Provide services
  • Maintain platform integrity
  • Meet legal obligations
  • Resolve disputes
  • Support nonprofit reporting and operational continuity

Retention periods may vary depending on the type of data and applicable legal requirements.

8. Security Measures

We implement commercially reasonable administrative, technical, and organizational safeguards to protect information, including:

  • Encryption where appropriate
  • Secure authentication systems
  • Role-based access controls
  • Monitoring and security reviews
  • Restricted internal access

However, no system can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials.

9. Cookies and Tracking Technologies

AEMS may use cookies and similar technologies to:

  • Maintain login sessions
  • Remember preferences
  • Analyze usage trends
  • Improve functionality
  • Measure engagement

Users may manage cookies through browser settings, though some features may not function properly if cookies are disabled.

10. Children’s Privacy

AEMS is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 without appropriate consent.

If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

11. Cultural and Community Respect

AEMS recognizes that artisan stories, traditions, cultural knowledge, and creative expressions may carry deep cultural significance.

We encourage respectful, consensual, and accurate representation of cultural content.

Users should only upload content they have the right to share.

AEMS reserves the right to remove content that is exploitative, misleading, culturally harmful, abusive, discriminatory, or otherwise inappropriate.

12. AI-Assisted Features

Certain features within AEMS may use artificial intelligence or machine-assisted tools for:

  • Translation
  • Story drafting
  • Product categorization
  • Metadata generation
  • Marketplace optimization
  • Workflow automation

AI-generated outputs may not always be accurate and should be reviewed by users before publication or use.

AEMS does not guarantee the accuracy, cultural interpretation, or commercial suitability of AI-generated content.

13. User Rights

Depending on applicable law and jurisdiction, users may have rights to:

  • Access personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to certain processing activities
  • Request portability of personal information
  • Lodge complaints with relevant authorities

Requests may be submitted using the contact information below.

14. Third-Party Services and Links

AEMS may contain links to third-party websites, services, or integrations.

We are not responsible for the privacy practices or content of third-party services.

Users should review the privacy policies of those third parties independently.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

If material changes are made, we may provide notice through the platform or other reasonable communication methods.

Continued use of AEMS after updates become effective constitutes acceptance of the revised Privacy Policy.

16. Contact Information

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

Artisanal Collective, Inc.
AEMS Privacy Administration
5042 Wilshire Blvd, Ste. #16955
Los Angeles, CA 90036
United States

Email: pr*****@**ms.world

17. Governing Law

This Privacy Policy shall be governed by and interpreted under the laws of the State of California and applicable United States federal law, without regard to conflict of law principles.

18. Acceptance of Privacy Policy

By accessing or using AEMS, users acknowledge that they have read, understood, and agreed to this Privacy Policy.

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